8kbd Privacy Policy — How your data is stored and protected
8kbd places utmost importance on your personal data privacy. This policy explains what data is collected, how it’s used, and your rights.
1. What types of information do we collect?
8kbd collects several types of information to provide its services. Each type is used for a specific purpose, and no unnecessary data is collected.
Account Information
- Name, date of birth, mobile number, and email address provided during registration.
- For KYC identity verification, data from national ID or passport.
Payment & Transaction Data
- Details of deposits and withdrawals made via bKash, Nagad, or Rocket (amount in BDT, time, and date).
- Transaction reference number — your mobile banking PIN or password is never collected or stored.
Device & Browser Information
- Your device type (Android/iOS), operating system version, and browser name.
- IP address and session duration, used for security monitoring.
Usage Information
- Statistics on how long you spent in each game or betting category, and which pages you viewed most.
- This information is used solely to improve the platform’s quality.
2. For what purposes is information used?
Information collected by 8kbd is used only for the purposes listed below. Your data is never sold or rented to commercial third parties.
- Service Provision: To manage your account, process deposits, and complete withdrawals.
- Identity Verification: To verify account ownership and prevent fraudulent activities.
- Customer Support: Understanding the context is essential to resolve your issue quickly and effectively.
- Platform Improvement: Analyze which features are most used to enhance your experience.
- Security monitoring: To issue alerts in cases of suspicious logins or transactions.
- Legal Obligations: To provide information upon request from regulatory authorities under applicable laws of Bangladesh.
3. Cookies & Tracking Technologies
8kbd’s website uses cookies and similar technologies. Cookies are small text files stored in your browser that help remember your preferences and session details for your next visit.
The Types of Cookies We Use
- Essential Cookies: Essential for keeping login sessions and security checks active. Disabling these may prevent the platform from functioning properly.
- Functional Cookies: To remember language preference, most recent games played, etc.
- Analytics Cookies: Collect anonymous statistics on how many times pages are viewed.
You can control or delete cookies via your browser settings, but disabling essential cookies may affect service functionality. 8kbd does not use third-party advertising tracking cookies.
4. Data Retention, Security & Third Parties
How long is data retained?
Necessary information is retained as long as your account is active. If you request account closure, personal data is deleted or anonymized after fulfilling applicable legal obligations.
Security Measures
- Stored data is protected through encryption.
- Access control system — only authorized staff can view the information.
- Regular security reviews and vulnerability testing.
Sharing Data with Third Parties
8kbd never sells your personal data to advertisers or commercial third parties. However, limited information may be shared in these situations:
- Shared with game provider software companies only as needed to operate games.
- To verify transactions with bKash or Nagad for payment processing purposes.
- Upon valid requests from government or regulatory authorities under Bangladesh law.
5. User Rights & Policy Changes
Your Rights
As a 8kbd user, you have the following rights regarding your personal data:
- Right to access: You can request to know what information we hold about you by contacting our support center.
- Right to Amend: Use your account settings or contact Help Center to correct any incorrect or outdated information.
- Right to deletion: Contact Help Center to close your account and delete data. Due to legal obligations, some information may be retained for a specified time.
- Right to File Complaints: If you have any concerns about data security, please contact us directly.
Privacy Policy Changes
8kbd reserves the right to update this Privacy Policy when necessary. If major changes occur, clear notice will be posted on the platform specifying the effective date. Continuing to use the service after changes means you agree to the updated policy.
Contact Methods
For any questions, requests, or complaints about this Privacy Policy, please contact us at [email protected] or Support Center Ask Directly — Our team is available 24/7.